Terms and conditions Internships in Madrid

General:

Interns must at time of applying book all services required in advance (accommodation, Spanish classes, transfer). Should the intern require any of those service after applying / submitting booking form with “Internships in Madrid” an additional fee may apply for last minute booking and “Internships in Madrid” cannot guarantee that the service will be provided. Once services are requested they cannot be changed or altered, starting date cannot be postponed or changed, services cannot be added or taken out. All information on the booking form must be provided correctly, failure to do so may result in an inadequate placement for which “Internships in Madrid” will not take responsibility.

After submitting the application for internship and/or any other services, 10% of the total amount is payable immediately as a deposit, via bank transfer, credit or debit card. “Internships in Madrid” guarantee placement, in the unlikely eventuality that “Internships in Madrid” fail to provide an internship placement or not accept your application, the full 10% deposit will be refunded. The 10% deposit is non-refundable if the student intern decides to cancel the programme for whatever reason, whether the student intern received programme details or not. The Intern cannot start any part of the programme before the full fee is received of the total programme fee. All payments are in EUR and any bank charges should be paid by the intern.

Interns are strongly advised to take out insurance to cover any cancellations. “Internships in Madrid” is not liable for any loss or damage to a person or a property whilst providing it’s services. It is a basic stipulation of the agreement/contract between you the intern and “Internships in Madrid” and /or our providers, that neither “Internships in Madrid” or our providers will be liable in a case where “Internships in Madrid” and/or provider is unable to fulfill any service to which we or the provider is contractually bound because of labor dispute, act of God or government, fire, natural disaster, power surge or any other act or condition beyond the reasonable control of “Internships in Madrid” and/or the providers.

Internships in Madrid” can offer assistance regarding visa for visa countries for a extra cost of 700€. This include a visa and assistance obtaining one.  Visa requirements are: you must be min 18 years old and a valid passport from outside the EU/EEA. Internship can be maximum up to 4 months. You will have to have sufficient support funds and pay all fees upfront.

Internship is available only to currently be a full-time degree level student, or a recent graduate (beginning your internship within 12 months of completing your studies).

This visa is valid only for the internship and employer described in the Employer Application and Agreement. You cannot change your internship. You must leave the UK on the visa expiry date but you may then be able to re-enter Spain as a tourist (not to work). This is a multiple entry visa so you can leave and re-enter Spain to travel during your internship as many times as you like. Participants cannot take dependents (spouse, children) with them on this visa. The whole visa application process including having your fingerprints taken will take a minimum of 8 weeks. You will be without your passport for approximately 15 business days during this process. Visas are issued at the discretion of the Spanish Government.

Internship:

The minimum period for an internship is 6 weeks, there is no maximum.

The intern must submit the application form at least 6 weeks prior to their planned arrival date or start of the internship. Interns with bookings who are less than 6 weeks prior to their starting date must contact “Internships in Madrid” first before applying. CV and motivation letters must be e-mailed to “Internships in Madrid” within 48hrs after applying.

If the intern is fired from the company for poor performance, not complying with company rules or misbehavior, no alternative placement or refund will be offered by “Internships in Madrid”. Interns are strictly forbidden to walk out on the company, interns must contact “Internships in Madrid” before taking any action in the case of a problem. If the intern needs a replacement company for genuine reasons one will be provided in the shortest possible time.

If the company that the intern originally selected at the time of booking is not happy to offer an internship placement, an alternative similar level and profile company in the same field will be offered. The intern will be offered up to a maximum of 3 internship placements in a selected field. If the intern does not accept an internship placement relevant to their file no refunds will be offered.

Interns must be available for a telephone interview if the company requires to speak with the intern. Interns will be advised by “Internships in Madrid” of the time and number that you must call or if they will call you. The full paid internship fee is non-refundable, before or after starting placement. Once placement is confirmed remaining balance must be paid within 7 days or immediately if arrival is sooner than 7 days.

Accommodation:

To book accommodation with us you must do so at the time of applying. Any last minute, additional bookings for accommodation will occur an additional booking fee of 100€.

If we cannot offer accommodation in a host family an alternative will be offered in an apartment and vice versa. The minimum period in accommodation is 4 weeks, there is no maximum stay restriction.

If you book accommodation for part of your stay and after you want to extend your stay in the same accommodation this may not be possible. You may need to move to another one or there may not be any accommodation available at all, in that case “Internships in Madrid” will not take responsibility. If you stay on an extra day or two, these extra days will be charged on a pro rata basis, (so your accommodation cost of one week will be divided by seven and for each extra day you will be charged the cost per day).

At the time of booking a non-refundable booking fee is payable of 10% of the total cost of accommodation. If you decide to cancel prior to arrival (whether you have received the host family / apartment details or not) or for whatever reason, the booking fee of 10% of the accommodation cost is non-refundable.

If you wish to cancel after arrival three weeks notice is required, if you wish to leave immediately and not give three weeks notice you will still be charged three weeks of the price of accommodation plus a 100€ admin fee. If you give three weeks notice the only charge will be a 100€ processing administration fee and the rest of the money will be refunded within 14 working days.

If you wish to change your accommodation you will need to give us three weeks notice and new accommodation will be offered if the reason for change is reasonable If you have any problem you must contact us and we will be happy to help, you are however not allowed to act on your own, for example if you leave your accommodation without contacting us first we will not offer you a replacement or refund. You will have to respect accommodation rules.

Language classes/school:

The school must be booked when submitting your application, the 10% school booking fee is non-refundable, a 10% deposit of the total cost is required at the time of booking to secure your place in the school. All full school fees, prior or after starting are non-refundable, we strongly advise you to take insurance to cover you for any cancellations, illnesses or similar.

The course cannot be transferred to another person or postponed to a different date. All courses start on Monday unless that Monday is a public holiday, in which case school starts on Tuesday. No refunds or credit will be given for public holidays when school is closed or for times when the student could not attend classes.

Students are obliged to call the school to inform them if they are unable to attend classes. “Internships in Madrid” reserve the right to cancel the course, in that case a full refund will be made within 14 working days. If you wish to change your class you may be able to do so, but you will have to speak to your school director of studies and you will be moved to the requested class on his/her discretion. There may be an administration charge or price difference imposed by the school for such requests. Your Spanish level will be evaluated on the first day by the Director of Studies and you will be put in an appropriate class for your level.

Any student who commits a criminal offense, violates the student code of conduct or school policies, has poor attendance or fails to pay any outstanding amount will be expelled or suspended. Any illnesses, allergy or disability must be reported at the time of booking. All students must be of good health; any change to a student’s state of health may result in them being sent home if they are considered unfit to complete their classes. Neither “Internships in Madrid” nor the school can accept responsibility for a students’ personal possessions left unattended on school premises.

Airport Pick up/ Taxi

You will need to provide exact arrival details in the form provided by “Internships in Madrid”. Information must be correct; any incorrect information may result in non providence of service for which “Internships in Madrid” will not take responsibility.

Your driver will wait in the arrival hall with your name on a board, if your flight/train is late no additional charge will occur, if you cannot see your driver you must call the number given to you in the arrival form and you must go to the information desk asking for a call to be put out for your driver, in addition you must contact us at info@internshipsinmadrid.com.